This Privacy Policy explains how OverJoyz ("we", "us", "our") collects, uses, stores and protects the personal data of visitors and customers of https://www.overjoyz.com (the "Website").

Last updated: 29 August 2026

1. What data does OverJoyz collect?

Depending on how you interact with OverJoyz (creating an account, placing an order, subscribing to our newsletter, or contacting us), we may collect:

- Your name

- Your email address

- Your phone number

- Your shipping and billing address

- Order and payment details (see Section 7 below)

2. How is your data collected?

We collect data directly when you create an account, place an order, subscribe to our newsletter, or contact us through our website forms or by email. We also collect data indirectly through cookies and similar tracking technologies (see Section 8).

3. Why do we collect your data?

We use your data to:

- Process and deliver your orders

- Create and manage your account

- Respond to your enquiries and provide customer support

- Send you our newsletter and promotional offers, where you have opted in

- Improve our Website and the products and services we offer

- Comply with our legal obligations

4. Who has access to your data?

Your data is accessed by OverJoyz staff responsible for:

- Managing the Website and customer accounts

- Processing and fulfilling orders

- Customer support

- Marketing and newsletters

- Legal and compliance matters

We may also share your data with trusted third parties who help us run our business, including:

- Payment processors, to securely process your payment (see Section 7)

- Delivery and courier companies, to fulfil and deliver your order

- Email and marketing service providers, to send newsletters and promotions

These third parties only receive the data they need to perform their service and are not permitted to use it for any other purpose. We may also disclose your data where required by law or to protect the rights, property or safety of OverJoyz, our customers, or others.

5. How long do we keep your data?

We keep your data only for as long as necessary for the purposes described in this Policy. Order and account information is generally kept for as long as your account is active, and afterwards as required by Jordanian tax and commercial record-keeping laws. If you subscribe to our newsletter, we keep your email address until you unsubscribe.

6. How do we protect your data?

Your data is stored on secure servers. We use reasonable technical and organisational measures, including firewalls and access controls, to protect your data against loss, misuse, unauthorised access, disclosure or alteration. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Payments and shipping

Payments made on our Website are processed by our payment provider. OverJoyz does not store your full card details on its own servers. Order and payment confirmation data is retained for accounting and fraud-prevention purposes. To deliver your order, we share your name, phone number and delivery address with our courier and delivery partners.

8. Cookies and tracking technologies

Our Website uses cookies and similar technologies to:

- Keep you signed in and remember items in your cart

- Understand how visitors use our Website, using tools such as Google Analytics

- Measure the performance of our marketing, using tools such as Meta (Facebook) Pixel

You can control or disable cookies through your browser settings. Some features of the Website may not work properly if cookies are disabled. We do not sell your personal data to third parties for their own marketing purposes.

9. Your rights

You can browse our Website without providing any personal data, although some features, such as creating an account or placing an order, will not be available. You may:

- Access and update the data linked to your account at any time

- Ask us to correct or delete your data

- Withdraw your consent to marketing at any time, using the unsubscribe link in our emails

- Object to or request that we limit certain processing of your data

Processing carried out before you withdraw your consent remains valid. To exercise these rights, contact us at info [at] overjoyz [dot] com. We aim to respond within one month, or up to two months for more complex requests.

10. Governing law

OverJoyz is based in Amman, Jordan, and this Policy is primarily governed by Jordan's Personal Data Protection Law. Where applicable, for example for customers in the European Union or California, we also aim to honour the relevant rights under the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

11. Contact us

If you have any questions about this Privacy Policy or how we handle your data, contact us at:

Email: info [at] overjoyz [dot] com

Phone: 0771885283